Reviewing the client

At InsightGig, we believe honest reviews from experts are critical for clients to know what they did well and where they can improve. Any insight project is a joint effort; while the expert provides the service, the role of the client is also critical in specifying needs, providing the necessary inputs, and so on. We highly recommend leaving a review for each project you complete on the InsightGig platform! Similarly, you will receive a review from your client on their experience on the project with you. 

Accessing review link

Once you mark the project as complete and InsightGig Administrator approves it, you will be able to review the client on your experience. There are two ways you can do this. 

• Through the review link on the automated message which pops up on the chat application after project completion and approval. It looks something like this on the chat window. 

• Through the review link available on the automated email notification you receive requesting for feedback. The email looks something like this. Do check your junk folder just in case you don't receive it in the Inbox. 

The review form is simple. A star rating on a 5-point scale along with a descriptive review. 

Once you provide or receive your review, it is instantly updated on the respective profile. The review is also displayed on the chat window for the project, once both parties have provided the review. Not just that, you get an email notification every time you get a review. In summary, any review you provide or receive would be hard to miss!

Review on client profile

Every time you receive a brief, you can click on the name of the client on the brief to access their user profile and see the reviews that they have received so far. 

On clicking the name, you will find all the reviews received by the client on this page. 

Accessing reviews received by you

You can take a look at all the reviews received by you so far from clients on your Profile page. It is available on the bottom of the page. To access your Profile page, click on Insight Partner profile on the top right of the screen or access the same page through the main menu available next to it.